Refund policy

30-Day Return Window We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return within 30 days of receiving your item.

Eligibility To be eligible for a return, items must be:

• In their original condition and packaging
• Unused and unaltered
• Accompanied by proof of purchase

Non-Returnable Items The following items are final sale and cannot be returned:

• Opened earbuds and headphones (for hygiene reasons)
• Downloadable software or digital products
• Items marked as "Final Sale" at the time of purchase

Return Shipping

• If your item arrived defective, damaged, or incorrect, we will cover the cost of return shipping.
• If you are returning an item due to a change of mind, return shipping costs are the responsibility of the customer.

Refunds

• Defective or incorrect items — A full refund will be issued to your original payment method once the return is received and inspected.
• Change of mind returns — A store credit or exchange will be offered.

How to Start a Return To initiate a return, please contact us at [your email] with your order number and reason for return. Our team will respond within 1–2 business days with next steps.